Up to 2 years
Peeling and lifting edges
Vinyl lifting at door handles, wheel arches, panel edges or around rivets. We re-seal or replace the affected section.
Warranty and aftercare
Our Vehicle Wrap Warranty in Dubai: What We Fix Free and How to Claim
Every wrap and sticker we fit is backed in writing. Here is exactly what the warranty covers, what it does not, how to claim with a photo on WhatsApp, and how to wash a wrapped vehicle so it lasts.
- Up to 2 years on materials and fitting
- 6 months free support and touch-ups
- Claims by photo on WhatsApp
5,000+projects delivered
- Up to 2 yrs
- Against peeling and fading
- 6 months
- Free support and touch-ups
- Free
- Repair of covered defects
- 3-5 years
- Cast vinyl life in UAE heat
At a glance
Our Warranty in brief
Printajo's vehicle wrap warranty in Dubai covers peeling, lamination failure and fading for up to 2 years, plus 6 months of free support and touch-ups after fitting. To claim, send photos of the problem on WhatsApp to +971 56 925 9327. We inspect it and fix covered defects free of charge. Accident damage, stone chips and washing damage are not covered.
What is covered
Four things we fix free of charge
If one of these happens within the warranty period and it is our material or our fitting at fault, the repair costs you nothing.
Up to 2 years
Lamination failure
The clear UV laminate clouding, cracking or separating from the print. We reprint and refit the panel.
Up to 2 years
Premature fading
Your brand red turning pink or your blue going grey long before it should. We reprint the faded panels in the approved colours.
First 6 months
Fitting touch-ups
A bubble, a crease or an edge that did not settle after the vinyl cured. Bring the vehicle back and we fix it free.
Covered or not
Is it a warranty claim? A quick check
The warranty covers failures of the material and the installation. It does not cover damage from outside. Here is how common problems are treated.
| Problem | Covered? | What happens |
|---|---|---|
| Edge lifting on a door or arch | Yes | Re-sealed or panel replaced free |
| Laminate cracking or clouding | Yes | Panel reprinted and refitted free |
| Colours fading early | Yes | Faded panels reprinted free |
| Scrape or dent from an accident | No | We reprint only the damaged panel at a quoted price |
| Stone chips and scratches | No | Physical damage from the road; repair quoted |
| Lifting after pressure washing the edges | No | Washing damage, see the care guide below |
The warranty length depends on the material. Premium cast vinyl with UV lamination carries up to 2 years; economy calendered vinyl for short promotions gets a shorter term (cast vs calendered vinyl explained). The term for your job is written on your quote.
How to claim
Making a warranty claim in four steps
No forms and no portal. A clear photo and your vehicle plate number are enough to start.
- 01Photograph the problemTake one close-up of the issue and one photo of the whole side, so we can see where it is on the vehicle.
- 02Send it on WhatsAppMessage +971 56 925 9327 with the photos, the plate number and roughly when the branding was fitted. Our support team, Fatima Sana and Rupia, log it.
- 03We assess itWe check the photos against the job record. If we need a closer look, we book the vehicle into our Deira workshop, Monday to Saturday, 08:00-19:00.
- 04Covered defects fixed freeIf it is a covered defect, we repair, re-seal or reprint the affected panel at no cost. If it is not covered, we tell you why and give you a price before doing anything.
Care guide
How to wash a wrapped vehicle so the warranty stays valid
Most wrap damage we see is caused by washing, not weather. Share these rules with your drivers and your car wash.
- Hand wash with a soft sponge, mild soap and clean water
- Avoid automatic car washes with stiff brushes: they scratch the laminate
- If you use a pressure washer, keep the nozzle well back and never aim it at the edge of the vinyl
- No solvents, petrol-based cleaners or abrasive polish on printed panels
- Park in shade when you can: roofs and bonnets take the most sun
- Do not pick at a lifting edge. Send us a photo early, while it is still a small fix
Why cheap wraps fail
Why some wraps peel in one Dubai summer and ours are backed for two years
Body panels in a Dubai summer pass 50°C. Cheap calendered vinyl has memory: in that heat it tries to shrink back to its original flat shape, so edges lift and corners crack. Non-original inks fade fast in UV, and a print with no lamination has nothing between the colour and the sun. These are the failures behind most of the wrap mistakes we are asked to fix.
We can put a warranty in writing because of what goes under it. We use cast vinyl from 3M (IJ180Cv3, 2080), Avery Dennison (MPI 1105, SW900), Hexis, Arlon, Mactac and Orafol, printed with original heat-resistant ink on EPSON SureColor printers, then sealed with UV lamination and an optional gloss or matte varnish. Fitting happens in our climate-controlled bay, not in a hot car park.
- Layer 1: premium cast base vinyl
- Layer 2: original heat-resistant ink
- Layer 3: UV lamination, with optional varnish
After the warranty
What happens when the warranty ends
Cast vinyl with UV lamination usually keeps working for about 3-5 years in UAE heat, so a wrap does not stop at the end of its warranty. When it starts to age, you have three choices: replace only the panels that take the most sun, refresh the whole design, or have it removed cleanly to bring back the factory paint.
If your details change before then, a new phone number or a new logo, we can replace single panels instead of the full wrap. Remember that changed branding on a commercial vehicle needs to match its advertising permit; our permit guide explains when a new application is needed.
Chat on WhatsAppFAQs
Frequently asked questions
What does the Printajo wrap warranty cover?
It covers peeling, lamination failure and fading caused by our materials or fitting, for up to 2 years depending on the material. For the first 6 months after fitting you also get free support and touch-ups for bubbles, creases or edges that did not settle.
Is accident damage to my wrap covered?
No. Scrapes, dents and stone chips are damage from outside, not a failure of the vinyl. We can reprint and refit just the damaged panel, matched to the rest of the design, and give you a price first. Some motor insurance policies cover wraps, so check with your insurer.
Can I take my wrapped car through an automatic car wash?
We advise against car washes with stiff rotating brushes, because they scratch the laminate and can catch vinyl edges. A touchless wash is gentler, but hand washing with a soft sponge and mild soap is safest. Damage caused by washing is not covered by the warranty.
How do I make a warranty claim?
Send clear photos of the problem, your plate number and the rough fitting date on WhatsApp to +971 56 925 9327. We check the photos against your job record, book an inspection if needed, and fix covered defects free of charge.
Does the warranty cover economy or short-term vinyl?
Economy calendered vinyl is made for short promotions and shrinks and fades sooner than cast vinyl, so it carries a shorter warranty term. The full up to 2-year cover applies to our premium cast vinyl with UV lamination. Your quote states which material and term apply to your job.
Why is my wrap fading faster on the roof than the doors?
Roofs and bonnets face the sun directly all day, so they get far more UV than vertical panels. Some difference over the years is normal. If a panel fades clearly early within the warranty period, send us a photo: premature fading is covered and we reprint the panel free.
Not answered here? We reply on WhatsApp during working hours.
Ask on WhatsAppRelated services
Often booked together
Vehicle BrandingVehicle branding in Dubai for cars, vans, trucks and buses: compare wrap levels and prices from AED…
Car BrandingCar branding in Dubai for sedans and SUVs: partial wraps from AED 600, full car wraps from AED…
Fleet BrandingFleet branding in Dubai: one design adapted to every model, batch Mada Media permits and…
RTA ApprovalVehicle advertising permit in Dubai (RTA approval, now Mada Media): car fees from AED 270, the…Get your our warranty price today
Send your vehicle model or artwork and what you need. We reply within working hours, usually the same day, with a written price and timeline.
- Design, permit, printing and installation by one team
- Cast vinyl from 3M, Avery Dennison, Hexis, Arlon, Mactac and Orafol
- Written warranty of up to 2 years
Fatima Sana and Rupia answer your questions, Mon-Sat 08:00-19:00.
Get a free our warranty quote
Reply within working hours, usually the same day.
or contact us directly
Thank you! Your request is on its way.
We reply within working hours (Mon–Sat 08:00–19:00). To speed things up, send photos of your vehicle on WhatsApp.
Continue on WhatsApp